NORVOI PRODUCT

Vira Assist

WhatsApp-based daily assistance for aging parents through text, voice notes and prescription photos.

THE SITUATION

What needed attention

Parents may need help turning a doctor’s written medicine schedule into reminders and handling everyday digital tasks, while family members need to know when an important check-in goes unanswered.

WHAT WAS BUILT

The system

NORVOI built Vira Assist to understand Hindi and English WhatsApp messages, voice notes and photos of prescriptions. It reads medicine names and timings from a prescription image and sets reminders accordingly. It also coordinates shopping lists, cab booking links and family alerts.

Visit the product

IN PRACTICE

The work it handled.

01Receives WhatsApp messages, voice notes and prescription images✓
02Extracts medicine names and timings from prescription photos to set reminders✓
03Follows up on missed medicine check-ins✓
04Maintains shopping lists and prepares cab booking links✓
05Alerts family contacts when an important check-in remains unanswered✓

HOW THE WORK MOVES

The workflow at a glance.

Workflow overviewHuman review at the right moment
01Text, voice or photo→
02Read the request→
03Set reminders or handle task→
04Follow up if needed→
05Family alert

Workflow view. See the Vira Assist website for current features and availability.

HUMAN INVOLVEMENT

People stay responsible.

The parent can review reminders and confirms actions such as a cab booking; family members respond to alerts. Vira does not provide medical advice, care or emergency dispatch.

Explore the application

See how a similar capability could be designed for your business.

Explore related offer

START WITH ONE TASK

What keeps falling between conversations and action?

Tell us the workflow. We’ll work out what should be automated and what should stay with your team.