MIRA / ENQUIRY AGENT
Answer the question. Keep the context.
A website or messaging agent can answer from approved business information, ask useful follow-up questions and pass the conversation to your team.
THE TASKS
What it can take on.
WHAT WE NEED
Inputs before actions.
We define sources, access and boundaries together before an agent is allowed to act.
- Approved website or knowledge content
- A list of questions the agent may answer
- A destination for handoffs
EXAMPLE WORKFLOW
One way the work could move.
RELATED WORK
Real estate enquiry system
See the completed or related capability behind this offer.
View the workStaff receive requests when information is missing, a decision is sensitive or an agreed action cannot be completed.
GOOD QUESTIONS
What buyers usually ask.
Will it invent answers?+
We design it to use approved sources and to hand off when information is missing. Testing still matters.
Where can it work?+
Website and messaging channels are common options; the exact connections are checked during scoping.
Can we edit the answers?+
We agree on a content update process and the people responsible for approving changes.
When does a person take over?+
On exceptions, uncertainty or any category you choose to reserve for staff.
START WITH ONE TASK
What keeps falling between conversations and action?
Tell us the workflow. We’ll work out what should be automated and what should stay with your team.